Terms of service

Terms of Service

Last Updated: 24 June 2026

Welcome to Tiny Treasure Co. These Terms of Service ("Terms") govern your access to and use of our website and the purchase of products from our online store.

By using our website or placing an order, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website.

1. Eligibility

By using this website, you confirm that you have the legal capacity to enter into a binding agreement under applicable South African law.

2. Products and Availability

We sell baby accessories and related products through our online store.

All products are subject to availability. We reserve the right to discontinue or modify products at any time without prior notice.

We make reasonable efforts to ensure that product descriptions, specifications, and images are accurate, but minor variations in colour, texture, or appearance may occur due to manufacturing differences or screen settings.

3. Pricing

All prices are displayed in South African Rand (ZAR) unless otherwise stated.

Prices may change without notice but will not affect orders that have already been accepted.

Applicable taxes will be included where required by law.

4. Orders

Placing an order does not guarantee acceptance.

We reserve the right to decline or cancel any order for reasons including but not limited to:

Product unavailability;
Pricing or listing errors;
Suspected fraud or unauthorised transactions;
Inability to process payment; or
Compliance with legal obligations.

If an order is cancelled after payment has been received, you will receive an appropriate refund.

5. Payment

Payment must be made using one of the payment methods offered on our website.

Orders will generally only be processed once payment has been successfully authorised and received.

6. Shipping and Delivery

Delivery times are estimates only and may vary depending on location, courier services, public holidays, or unforeseen circumstances.

Risk in the goods passes to you upon delivery to the address provided during checkout.

Please ensure that your delivery details are accurate. We are not responsible for delays or additional costs resulting from incorrect information supplied by the customer.

7. Returns and Refunds

Returns and refunds are governed by our separate Returns & Refund Policy.

Nothing in these Terms limits any rights you may have under applicable South African consumer protection legislation.

8. Product Safety

Many of our products are intended for use by infants and young children.

Customers should:

Follow all care and usage instructions;
Supervise children appropriately when using products;
Inspect products regularly for signs of wear or damage; and
Discontinue use if a product becomes damaged or unsafe.

No baby accessory should be considered a substitute for adult supervision.

9. Intellectual Property

All content on this website, including text, graphics, logos, product photographs, branding, designs, and website functionality, is owned by or licensed to Tiny Treasure Co and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, or use our content without prior written permission.

10. Acceptable Use

You agree not to:

Use the website for unlawful purposes;
Attempt to gain unauthorised access to our systems;
Introduce malicious software or harmful code;
Interfere with the operation or security of the website;
Submit false or misleading information; or
Violate the rights of other users or third parties.

11. Limitation of Liability

To the fullest extent permitted by law, Tiny Treasure Co shall not be liable for indirect, incidental, consequential, or special damages arising from the use of our website or products.

Nothing in these Terms excludes or limits liability where such exclusion or limitation would be unlawful under applicable legislation, including the Consumer Protection Act.

12. Warranties

Except where required by law, products and services are provided without additional warranties beyond those expressly stated.

Consumers retain any statutory rights and remedies available under applicable South African law, including rights relating to defective goods.

13. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

14. Promotions and Discount Codes

Promotional offers and discount codes:

Cannot be exchanged for cash;
May be subject to expiry dates or conditions;
May not be combined unless expressly stated; and
May be withdrawn or modified at our discretion where permitted by law.

15. User Content

If you submit reviews, comments, or other content to our website, you grant us a non-exclusive, royalty-free licence to use, reproduce, and display that content for business purposes.

You warrant that any content you submit is lawful and does not infringe the rights of others.

16. Governing Law

These Terms are governed by the laws of the Republic of South Africa.

Any disputes arising from these Terms shall be subject to the jurisdiction of the competent courts of South Africa, unless otherwise required by applicable law.